Retail – Sales and Customer Services

There are approximately 287,000 retail outlets in the UK. Would you like to be working within one?

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Retail is one of the largest sectors in Devon with over 55,000 people working locally within it. All the towns and cities in Devon have retail stores such as large supermarkets like Tesco, Lidl and Asda. There are also many superstores like Home Bargains and independent shops.
The retail industry is responsible for the buying and selling of goods, from a chocolate bar to a car. It’s one of the largest industries in the UK, covering entertainment, fashion, food, health & beauty, homewares, sport & leisure and technology. Although there has been a move away from people buying on the high street to buying online, there are still many people employed in retail. Whether you fancy selling clothes, fresh fruit and vegetables or pet supplies there are lots of opportunities to work face to face with the public providing goods and services. These jobs can be at all levels and often provide flexible working and part-time opportunities too.
Customer service skills, the ability to work well with others and patience are some of the top qualities that retail employees need.
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What you'll need

You’ll need customer service skills, patience, the ability to work well with others, excellent verbal communication skills, a desire to help people and the ability to sell products and services.

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Retail - Sales and Customer Services Jobs

Red – Formal qualifications required – GCSEs Grades 4-9, Level 3 Qualifications, A levels or Degree

Amber – Some formal qualifications may be required at Level 2 depending on the employer this will vary depending on the organisation and position

Green – No formal qualification required

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